THISTLE FREEDOM COACHING

PRIVACY POLICY

Effective Date: 1st June 2026

1.        INTRODUCTION

Thistle Freedom Coaching is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you:

• Visit our website • Submit an enquiry • Book a discovery call • Purchase coaching services • Subscribe to our email communications • Interact with us through social media or messaging platforms

By using our website or services, you agree to the practices described in this Privacy Policy.

2.        WHO WE ARE

Thistle Freedom Coaching

Whitehouse Bungalow Fistard Port St Mary Isle of Man IM9 5PQ

Email: info@thistle.im

Owner: Jimmy Thistle

3.        INFORMATION WE COLLECT

We may collect and process the following information:

Personal Information

• Full name • Address • Email address • Telephone number • Date of birth • Occupation • Time zone

Coaching Information

• Coaching goals • Discovery call notes • Intake form responses • Coaching session notes • Progress information • Communication records

Technical Information

• IP address • Browser type • Device information • Website usage information • Cookie information

Payment Information

Payments are processed through secure third-party payment providers.

Thistle Freedom Coaching does not store full credit card or debit card information.

4.        HOW WE COLLECT INFORMATION

Information may be collected when you:

• Complete a website form • Book a discovery call • Purchase coaching services • Complete an intake form • Subscribe to emails • Contact us by email • Contact us through WhatsApp • Contact us through social media

5.        HOW WE USE YOUR INFORMATION

We use personal information to:

• Deliver coaching services • Respond to enquiries • Arrange coaching sessions • Provide customer support • Maintain coaching records • Process payments • Improve our services • Meet legal obligations

Where you have provided consent, we may also send:

• Newsletters • Updates • Coaching resources • Podcast updates • Marketing communications

You may unsubscribe from marketing communications at any time.

6.        LEGAL BASIS FOR PROCESSING

We process information where:

• You have given consent • It is necessary to provide coaching services • It is necessary to comply with legal obligations • It is in our legitimate business interests

7.        CONFIDENTIALITY

Information shared during coaching is treated confidentially.

Information will only be disclosed where:

• You have provided consent • There is a serious risk of harm to yourself • There is a serious risk of harm to another person • Disclosure is required by law

8.        DATA STORAGE AND SECURITY

We take reasonable steps to protect personal information from:

• Unauthorised access • Loss • Misuse • Alteration • Disclosure

Information may be stored securely using password-protected systems, encrypted services and reputable third-party software providers.

9.        DATA RETENTION

We retain personal information only for as long as reasonably necessary.

Coaching records may be retained following the completion of coaching services for:

• Administrative purposes • Legal purposes • Insurance purposes • Business record keeping

Data that is no longer required will be securely deleted.

10.  THIRD-PARTY SERVICES

We may use third-party providers including:

• Website hosting providers • Email service providers • Payment processors • Video conferencing platforms • Scheduling platforms • Analytics providers

These providers may process personal information on our behalf.

We take reasonable steps to work with reputable providers that maintain appropriate security standards.

11.  INTERNATIONAL CLIENTS

As coaching services are provided internationally, information may be processed in jurisdictions outside your country of residence.

By engaging with our services, you acknowledge and accept that information may be transferred and stored for the purpose of providing coaching services.

12.  COOKIES

Our website may use cookies to:

• Improve user experience • Understand website traffic • Improve website functionality • Support website analytics

You may disable cookies through your browser settings.

13.  YOUR RIGHTS

Subject to applicable law, you may have the right to:

• Access your personal information • Correct inaccurate information • Request deletion of information • Restrict processing • Object to processing • Withdraw consent • Request a copy of your information

Requests should be submitted using the contact details below.

14.  CHILDREN

Our services are intended for adults aged 18 years and over.

We do not knowingly collect information from children.

15.  CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

16.  CONTACT

For any privacy-related questions or requests, please contact:

Jimmy Thistle

Thistle Freedom Coaching

Whitehouse Bungalow Fistard Port St Mary Isle of Man IM9 5PQ

Email: [INSERT EMAIL]

17.  GOVERNING LAW

This Privacy Policy shall be governed by the laws of the Isle of Man.

Ask them specifically to review:

1.        Isle of Man data protection requirements.

2.        UK GDPR applicability to UK clients.

3.        International client wording.

4.        Retention periods for coaching notes.

5.        Cookie consent requirements.

6.        Any ICO-style registration requirements if applicable.

This is now a strong first draft and should save a solicitor significant drafting time.

THISTLE FREEDOM COACHING

WEBSITE TERMS AND CONDITIONS

Effective Date: 1st June 2026

1.        INTRODUCTION

Welcome to the Thistle Freedom Coaching website.

These Terms and Conditions govern your use of this website and any coaching services purchased through it.

By accessing this website, booking a discovery call, purchasing a programme, or engaging with any services provided by Thistle Freedom Coaching, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use this website.

2.        BUSINESS DETAILS

Thistle Freedom Coaching is operated by:

Jimmy Thistle

Whitehouse Bungalow Fistard Port St Mary Isle of Man IM9 5PQ

Email: info@thistle.im

(“Thistle Freedom Coaching”, “we”, “our”, or “us”)

3.        OUR SERVICES

Thistle Freedom Coaching provides coaching and mentoring services designed to support individuals in changing their relationship with alcohol and building an alcohol-free lifestyle.

Services may include:

• One-to-one coaching • Riverside coaching sessions • Zoom coaching sessions • Telephone coaching sessions • WhatsApp support • Voice note support • Educational resources • Discovery calls

Our services are educational and coaching-based in nature.

They are not therapy, counselling, psychiatric treatment, specialist alcohol treatment, or medical services.

4.        ELIGIBILITY

You must be at least 18 years old to use this website or purchase coaching services.

By using this website, you confirm that you are legally capable of entering into a binding agreement.

5.        DISCOVERY CALLS

Discovery calls are provided to determine whether coaching is an appropriate fit.

Thistle Freedom Coaching reserves the right to decline coaching services where we believe another form of support would be more suitable.

Participation in a discovery call does not guarantee acceptance onto a coaching programme.

6.        PROGRAMMES AND FEES

Current coaching programmes may include:

Foundation Programme

• Six weeks • Six coaching sessions • WhatsApp support

Freedom Programme

• Twelve weeks • Twelve coaching sessions • WhatsApp support

Momentum Maintenance

• Ongoing monthly coaching • Two coaching sessions per month • WhatsApp support • Voice note support

Programme fees are displayed on the website and may be amended at any time.

Any fee changes will not affect programmes already purchased.

7.        PAYMENTS

All coaching fees must be paid in accordance with the agreed payment terms.

Payment plans may be offered at our discretion.

Failure to maintain agreed payments may result in suspension or termination of coaching services.

Any outstanding balance remains payable.

8.        CANCELLATIONS AND RESCHEDULING

Clients are entitled to one complimentary reschedule per calendar month.

Additional cancellations or missed sessions may be charged in full.

Reasonable notice should be provided wherever possible.

We reserve the right to reschedule appointments due to illness, emergencies or circumstances beyond our control.

9.        REFUNDS

Completed coaching sessions are non-refundable.

Unused sessions may be refunded at our discretion unless otherwise required by applicable law.

Refund requests should be submitted in writing.

10.  NO GUARANTEE OF RESULTS

Every individual is different.

Thistle Freedom Coaching does not guarantee:

• Reduced alcohol consumption • Abstinence • Behaviour change outcomes • Improved health • Improved relationships • Career progression • Business success • Personal transformation • Any specific result

Clients remain responsible for their own decisions and actions.

11.  WEBSITE CONTENT

The information on this website is provided for educational and informational purposes only.

Nothing on this website should be considered:

• Medical advice • Psychiatric advice • Therapeutic advice • Legal advice • Financial advice

Users should seek professional advice where appropriate.

12.  INTELLECTUAL PROPERTY

All website content, branding, logos, graphics, text, videos, downloads, worksheets, resources, coaching materials and podcast content remain the intellectual property of Thistle Freedom Coaching unless otherwise stated.

No content may be copied, reproduced, distributed or used commercially without prior written permission.

13.  EXTERNAL LINKS

This website may contain links to third-party websites.

We are not responsible for the content, availability or privacy practices of external websites.

14.  LIMITATION OF LIABILITY

To the fullest extent permitted by law, Thistle Freedom Coaching shall not be liable for:

• Decisions made by users • Changes in drinking behaviour • Return to previous drinking patterns • Financial losses • Business losses • Loss of earnings • Loss of opportunity • Indirect or consequential damages

Use of this website and participation in coaching services is undertaken at your own risk.

15.  PRIVACY

Use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, store and process personal information.

16.  INTERNATIONAL CLIENTS

Services are delivered from the Isle of Man.

Clients are responsible for ensuring participation in coaching services is lawful within their own jurisdiction.

17.  CHANGES TO THESE TERMS

We reserve the right to amend these Terms and Conditions at any time.

Updated versions will be published on this website.

18.  GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Isle of Man.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Isle of Man Courts.

CONTACT

For any questions relating to these Terms and Conditions, please contact:

Thistle Freedom Coaching

Email: info@thistle.im

THISTLE FREEDOM COACHING

WEBSITE DISCLAIMER

Effective Date: 1st June 2026

IMPORTANT NOTICE

Please read this Disclaimer carefully before using this website, engaging with coaching services, listening to podcast content, subscribing to newsletters, downloading resources, or consuming any content published by Thistle Freedom Coaching.

By using this website or engaging with any content or services provided by Thistle Freedom Coaching, you acknowledge and accept the terms of this Disclaimer.

1.        EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

All content provided through:

• This website • Coaching sessions • Discovery calls • The After Hours with Jimmy Thistle podcast • Social media accounts • Newsletters • Videos • Downloads • Resources • Workshops or future programmes

is provided for educational and informational purposes only.

Nothing provided should be interpreted as professional medical, psychiatric, psychological, therapeutic, legal, financial or other regulated professional advice.

2.        NOT MEDICAL OR THERAPEUTIC ADVICE

Jimmy Thistle operates as a Peer Recovery Coach and Recovery Mentor.

Services provided by Thistle Freedom Coaching are coaching and mentoring services only.

Thistle Freedom Coaching does not provide:

• Medical advice • Mental health treatment • Psychiatric services • Counselling • Therapy • Diagnosis of any condition • Specialist alcohol treatment

Users should always seek appropriate professional advice regarding any medical, psychological or mental health concerns.

3.        PERSONAL RESPONSIBILITY

You acknowledge that you are solely responsible for your own decisions, actions, behaviours and outcomes.

Any decisions made based on information provided by Thistle Freedom Coaching are undertaken entirely at your own discretion and risk.

4.        NO GUARANTEE OF RESULTS

Every individual is different.

Thistle Freedom Coaching makes no guarantees regarding:

• Reduced alcohol consumption • Abstinence • Changes in drinking behaviour • Health outcomes • Weight loss • Improved sleep • Improved relationships • Improved business performance • Career progression • Personal transformation • Any other specific result

Results depend on numerous factors outside the control of Thistle Freedom Coaching.

5.        PODCAST GUESTS AND THIRD-PARTY OPINIONS

Views expressed by podcast guests, interviewees, contributors or third parties are their own and do not necessarily reflect the views of Thistle Freedom Coaching.

Thistle Freedom Coaching accepts no responsibility for statements, opinions or advice expressed by third parties.

6.        TESTIMONIALS

Testimonials and client stories represent individual experiences.

They are not intended to guarantee or predict future results.

Individual experiences will vary.

7.        EXTERNAL LINKS

This website, podcast, newsletters or social media content may include links to external websites or resources.

Thistle Freedom Coaching is not responsible for the content, availability, accuracy or practices of third-party websites.

8.        LIMITATION OF LIABILITY

To the fullest extent permitted by law, Thistle Freedom Coaching shall not be liable for:

• Decisions made by users • Changes in drinking behaviour • Return to previous drinking patterns • Loss of earnings • Financial losses • Business losses • Loss of opportunity • Indirect losses • Consequential losses

Use of this website and participation in coaching services is entirely voluntary and undertaken at your own risk.

9.        EMERGENCY SITUATIONS

Thistle Freedom Coaching does not provide crisis support.

If you are experiencing:

• A medical emergency • Suicidal thoughts • Serious mental health concerns • Immediate risk of harm

You should immediately contact an appropriate healthcare professional or emergency service.

10.  CHANGES TO THIS DISCLAIMER

This Disclaimer may be updated periodically.

The most current version will always be available on the website.

11.  CONTACT

For questions regarding this Disclaimer, please contact:

Jimmy Thistle

Thistle Freedom Coaching

Whitehouse Bungalow Fistard Port St Mary Isle of Man IM9 5PQ

Email: info@thistle.im

12.  GOVERNING LAW

This Disclaimer shall be governed by the laws of the Isle of Man.